Customer Support

Whether it’s before you purchase a new wheelset or a year afterwards, we’re here to help. We’ve answered all kinds of questions, plus we build all of our wheels, so if you want to know the weight of the rear drive-side spokes on the Size 29 wheels (200 grams) or what the clicking sound is on every rotation of your 2.3T’s (probably the valve extender; use some electric tape to hold it in place), let us know. We can’t answer your question if you don’t ask, so give us a shot. Even if you just have a general question about wheels, we’ll gladly help. We offer unbeatable customer service, so you can be confident in your choice of new wheels.